Manage and streamline operations across multiple locations, sales channels, and employees to has improve efficiency and your bottom line.

What Is Doorstep Delivery & Pickup?

Doorstep delivery and pickup is a convenient service that allows your accident replacement vehicle to be delivered directly to your preferred location. Instead of arranging transport to a rental branch or repair centre, GSB Insurance Car Hire brings the replacement car to you.

Once your vehicle repairs are complete or your claim is finalised, we also arrange collection of the replacement vehicle from your chosen location, ensuring a seamless and stress-free experience.

Why Doorstep Delivery Makes a Difference

After an accident, convenience is essential. Whether your car is at a repair centre or you’re unable to travel, doorstep delivery ensures you are not inconvenienced further. This service saves time, reduces disruption to your daily routine, and allows you to stay mobile without added effort.

By coordinating delivery and pickup around your schedule, we help ensure the accident replacement process remains smooth from start to finish.

How Our Delivery & Pickup Process Works

Once your eligibility for a replacement vehicle is confirmed, our team arranges delivery to your home, workplace, or repair centre. The vehicle is supplied for the duration of repairs, and when your car is ready or your claim is settled, we organise pickup at a time and location that suits you.

All arrangements are handled professionally and in line with insurer expectations, ensuring transparency and reliability throughout the hire period.

Accident hire vehicles for every driver

Hire vehicles

Compact & Sedans

Offering style and practicality for city and suburban drives

Spacious SUVs

Need more space for family, work or play? Stretch out in a SUV

Luxury Vehicles

Normally drive a luxury car? Don’t compromise on quality or comfort

Light Commercial

Get the job done with our range of utes, vans and buses

Heavy Commercial

Includes flatbeds, pantechs, tautliners, tippers and prime movers

Want Your Replacement Car Delivered to You?

If you’ve been involved in an accident and weren’t at fault, check your eligibility today and let GSB Insurance Car Hire arrange doorstep delivery and pickup of your replacement vehicle.

Doorstep Delivery & Pickup – FAQs

Where can the replacement vehicle be delivered?
We can deliver your replacement vehicle to your home, workplace, or repair centre, depending on what is most convenient for you.
If you are eligible for not-at-fault car hire, there is typically no additional cost for delivery and pickup services.
Once eligibility is confirmed, delivery is arranged as soon as possible, often on the same day or within 24 hours, depending on availability.
When your vehicle repairs are finished or your claim is settled, we arrange pickup of the replacement car from your chosen location.
In most cases, yes. Our team will coordinate timing and requirements with you to ensure a smooth handover.

Check My Eligibility

Check My Eligibility