Free Replacement Car If You’re Not at Fault
If you’ve been involved in a car accident and you were not at fault, you may be legally entitled to a replacement vehicle at no cost to you.
At GSB Insurance Car Hire, we specialise in not-at-fault car hire, ensuring you stay mobile while your vehicle is being repaired.
The hire cost is recovered directly from the at-fault driver’s insurance company, meaning no upfront payment, no deposits, and no hidden charges.
What Is Not-At-Fault Car Hire?
Not-at-fault car hire is a service provided to drivers who are not responsible for an accident. Instead of waiting for repairs without a vehicle, you receive a like-for-like replacement car for the entire repair period.
You do not pay rental fees — the cost is handled through the at-fault party’s insurer.
Hire vehicles
Compact & Sedans
Offering style and practicality for city and suburban drives
Spacious SUVs
Need more space for family, work or play? Stretch out in a SUV
Luxury Vehicles
Normally drive a luxury car? Don’t compromise on quality or comfort
Light Commercial
Get the job done with our range of utes, vans and buses
Heavy Commercial
Includes flatbeds, pantechs, tautliners, tippers and prime movers
Not at Fault? Let Us Help
If your car has been damaged in an accident that wasn’t your fault, don’t let it disrupt your life.
Check your eligibility today and let GSB Insurance Car Hire arrange your replacement vehicle quickly and hassle-free.
Frequently Asked Questions
. What does “Not-At-Fault Car Hire” mean?
Do I have to pay anything for the replacement car?
What if I’m not sure who was at fault?
What type of replacement vehicle will I receive?
We provide like-for-like replacement vehicles, subject to availability. This may include hatchbacks, sedans, SUVs, utes, commercial vehicles, or luxury cars—depending on what you normally drive.
How long can I keep the not-at-fault hire car?
You can keep the replacement vehicle for the full repair period. If your vehicle is declared a total loss, the hire may continue until your insurance claim is settled, subject to insurer terms.