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Stay on the Road After an Accident — At No Cost to You

If you’ve been involved in a car accident and you are not at fault, GSB Insurance Car Hire provides you with a replacement vehicle while your car is being repaired. Our accident replacement vehicles allow you to continue your daily routine without disruption — with no upfront payment required.

Accident replacement vehicles are hire cars provided to not-at-fault drivers after a car accident. Instead of being left without transport, you are supplied with a like-for-like replacement vehicle for the full repair period.

At GSB Insurance Car Hire, the hire cost is recovered directly from the at-fault driver’s insurance company, meaning you don’t have to pay rental charges, deposits, or excess fees.

How Our Accident Replacement Service Works

  • Accident Occurs
    You’re involved in an accident and believe you’re not at fault.

  • Eligibility Assessment
    Our team reviews your details and confirms your entitlement.

  • Vehicle Delivery
    A replacement vehicle is delivered to your home, workplace, or repair centre.

  • Stay Mobile
    Use the replacement car for the entire repair period.

  • Insurance Recovery
    We recover the hire cost directly from the at-fault insurer.

Who Is Eligible for an Accident Replacement Vehicle?

You may be eligible if:

You were involved in a car accident

The accident was not your fault or liability is unclear

Your vehicle is being repaired or assessed

Another party’s insurance is involved

If you’re unsure, our team can quickly assess your situation and confirm your eligibility.

Accident Replacement Vehicles

Not-At-Fault Car Hire

Doorstep Vehicle Delivery

Insurance & Claim Support

Accident Replacement Vehicles

Not-At-Fault Car Hire

Doorstep Vehicle Delivery

Insurance & Claim Support

Accident hire vehicles for every driver

Hire vehicles

Compact & Sedans

Offering style and practicality for city and suburban drives

Spacious SUVs

Need more space for family, work or play? Stretch out in a SUV

Luxury Vehicles

Normally drive a luxury car? Don’t compromise on quality or comfort

Light Commercial

Get the job done with our range of utes, vans and buses

Heavy Commercial

Includes flatbeds, pantechs, tautliners, tippers and prime movers

How Long Can I Keep the Replacement Vehicle?

You can use the accident replacement vehicle for the entire repair period. If your vehicle is deemed a total loss, the hire continues until your claim is settled, subject to insurer terms.
Everything You Need to Know About Not-At-Fault Car Hire

Frequently Asked Questions

Am I eligible for a replacement car after an accident?

If you were involved in an accident and you are not at fault, you may be entitled to a replacement vehicle while your car is being repaired.

No. If you are not at fault, the hire cost is recovered directly from the at-fault driver’s insurance company. There is no upfront cost to you.
We provide a like-for-like replacement vehicle based on what you normally drive, including hatchbacks, sedans, SUVs, utes, and commercial vehicles.
You can use the replacement vehicle for the entire repair period or until your claim is settled if your car is deemed a total loss.
Once eligibility is confirmed, we can arrange fast approval and prompt delivery, often on the same day or within 24 hours.
Not at fault? You may be entitled to a replacement vehicle at no cost.

Check My Eligibility

Check My Eligibility